Lumi Shoe note:
We make things that work better and last longer. Our products solve real problems with clean design and honest materials.
配送政策 / Shipping Policy
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**处理时间 / Processing Time**
• 现货商品: 1-3个工作日内发货
• 预订商品: 根据产品页面说明的时间发货
• 定制订单: 5-7个工作日处理
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**配送时效 / Delivery Time**
• 国内配送(中国大陆): 3-7个工作日
• 国际配送: 7-21个工作日(因目的地国家和海关清关时间而异)
• 偏远地区可能需要额外时间
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**运费 / Shipping Costs**
**国内配送(中国大陆) Domestic Shipping:**
• 50-99双: ¥50 ($7)
• 100-199双: ¥30 ($4)
• 200双以上: 免运费 Free Shipping
💡 **最低起订量 MOQ: 50双 / 50 pairs minimum order**
**国际订单运费 International Shipping:**
国际订单的运费将在订单确认后单独计算并通知您。运费取决于:
• 目的地国家和地区
• 订单总重量和体积(每双约0.2kg)
• 选择的运输方式(标准物流/快递)
• 当前国际物流市场价格
For international orders, shipping costs will be calculated and quoted separately after order confirmation. Shipping fees depend on destination country, total weight/volume (approx. 0.2kg per pair), shipping method selected, and current international logistics rates.
**国际运费参考范围 Reference Range (仅供参考):**
• 港澳台 HK/Macau/Taiwan: $15-25
• 亚洲其他地区 Other Asia: $35-60
• 北美 North America: $50-80
• 欧洲 Europe: $60-90
• 其他地区 Other Regions: $60-100
*实际运费以订单确认后报价为准 / Actual shipping cost subject to confirmation
**运费确认流程 Shipping Confirmation Process:**
我们会在收到订单后24小时内通过邮件为您提供:
1. 准确的运费报价
2. 预计配送时间
3. 物流追踪方式
4. 可选的运输方案(如有)
您确认运费后,我们将立即安排发货并提供追踪号码。
We will provide you with accurate shipping quote, estimated delivery time, tracking method and optional shipping solutions within 24 hours via email. Once you confirm the shipping cost, we will arrange shipment immediately and provide tracking number.
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**物流追踪 / Tracking**
• 订单发货后,您将收到包含追踪号码的确认邮件
• 可通过追踪号码查询包裹状态
After shipment, you will receive a confirmation email with tracking number to monitor your package status.
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**关税和税费 / Customs & Duties**
• 国际订单可能产生关税、进口税或其他费用
• 这些费用由收件人承担,不包含在订单总额中
• 具体费用取决于目的地国家的海关政策
International orders may incur customs duties, import taxes or other fees. These charges are the responsibility of the recipient and are not included in the order total. Specific fees depend on the customs policies of the destination country.
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**配送地址 / Shipping Address**
• 请确保提供准确完整的配送地址
• 因地址错误导致的退回或重新配送将产生额外费用
• 发货后无法更改配送地址
Please ensure you provide an accurate and complete shipping address. Returns or re-shipments due to incorrect addresses will incur additional charges. Shipping address cannot be changed after dispatch.
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**特殊情况 / Special Cases**
• 大宗订单(批发)配送时间需单独协商
• 节假日期间处理和配送时间可能延长
• 如遇不可抗力因素,配送时间可能受影响
Bulk orders (wholesale) require separate shipping arrangement. Processing and delivery times may be extended during holidays. Delivery times may be affected by force majeure.
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**联系我们 / Contact Us**
如有配送相关问题,请联系我们:
For shipping inquiries, please contact us:
📧 chunlianxie20@gmail.com